Refund and Returns Policy

Thank you for choosing us! We are committed to ensuring your satisfaction with your purchase. Please review our refund policy below.

1. Eligibility for Refunds

• Incorrect or Damaged Items: If you receive an incorrect item or if your product arrives damaged, please contact us within 7 days of receiving your order. We will work to resolve the issue as quickly as possible.
• Defective Products: For defective products, please notify us within 7 days of delivery. We will assist in arranging a replacement or refund.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please reach out to our team at Contact Us.

2. Return Process

• To initiate a return, please reach out to our customer support team at Contact Us. Provide your order number and a brief description of the issue, along with any supporting photos.
• Upon approval, we will provide you with the necessary instructions for returning the item.
• Please do not send your purchase back to the manufacturer. We will provide you with the return address.

3. Return Shipping

• Customers are typically responsible for return shipping costs unless the item is incorrect or damaged. In such cases, we will cover the return shipping expenses.
• We recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot guarantee receipt of the returned item.

4. Refund Processing

• After we receive the returned item and verify its condition, we will process your refund within 5-10 business days. The refund will be issued to your original payment method.
• Please note that shipping fees are non-refundable.

5. Exceptions

• We are unable to offer refunds for items that do not meet the eligibility criteria mentioned above. If you change your mind about a purchase, we may not be able to accommodate a refund.

6. Customer Support

• If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at Contact Us. Our team is here to help!

Need help?

Please don’t hesitate to contact us at Contact Us. for questions related to refunds and returns.