FAQs

Simply browse our selection of mugs and drinkware, select the product you like, choose any applicable options (size, color, etc.), and click “Add to Cart.” Once you’re ready to purchase, go to your cart and follow the prompts to complete the checkout process.

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways like Apple Pay and Google Pay.

 Yes, our website uses SSL encryption to ensure that all your personal and payment information is secure. Additionally, we partner with trusted payment gateways for secure transactions.

If you need to modify or cancel your order, please contact us as soon as possible via our Contact Page. We’ll do our best to accommodate changes before your order is processed. However, once the order has been shipped, changes are no longer possible.

Orders are typically processed within 1-2 business days. During peak times or sales, processing times may be slightly longer.

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on our Order Tracking Page.

We currently ship to the continental United States only. Unfortunately, we do not ship to Hawaii or Alaska at this time.

Please refer to out Returns and Refund page for more details.

To request a return or exchange, visit our Returns & Refunds Page for instructions on how to process your request. You’ll need your order number and a brief explanation of why you wish to return or exchange the item.

Once we receive your return and inspect it, we will process the refund within 5-7 business days. Depending on your bank, it may take a few additional days for the refund to appear in your account.

Our mugs are made from high-quality ceramic, stainless steel, and eco-friendly materials. Specific product details are listed on each product page.

Most of our ceramic mugs are both dishwasher and microwave safe. However, some of our specialty drinkware may require handwashing. Please refer to the product description for specific care instructions.

No, you don’t need an account to place an order. However, creating an account allows you to track your orders, save your favorite items, and speed up the checkout process for future purchases.

If you’ve forgotten your password, go to the My Account page and click on “Forgot Password.” You’ll receive an email with instructions to reset your password.

Yes, we take your privacy seriously. We never share your personal information with third parties, and all transactions are encrypted using SSL technology. You can read more in our Privacy Policy.

You can apply a discount code during checkout. Simply enter your promo code in the “Discount Code” field, and the discount will be applied to your total before payment.

Unfortunately, we do not allow the use of multiple discount codes in one order. Only one code can be applied per purchase.